Smart Room Control

A guest room control system uses an in-room controller on a dedicated network to manage security, door access, air conditioning, lighting, service requests, background music and other room systems, while reporting room status, guest requests, service state and equipment condition to the front office in real time.

Because it is feature-rich, integrates widely and exposes an interface to the property management system, it has become a standard part of a modern hotel build.

Booking and check-in — when the front desk books a room, the controller shows the reservation. On check-in the door plate backlight illuminates and the climate system switches to the occupied mode; if the guest has not entered within ten minutes the air conditioning drops to low speed.

Welcome mode — opening the door lights the corridor lamp, plays a 30-second welcome track, and on card insertion enables the switched power, brings the room lights on in sequence from door to interior, opens the curtains and puts the climate system into the occupied state.

Card out — removing the key card closes the sheers and curtains, then after a configurable delay (20 seconds by default) cuts all appliances, extinguishes the door plate and returns the climate system to the vacant mode. On return, inserting the card restores the settings the guest had chosen.

Energy management — the thermostat displays room temperature and regulates it automatically. Vacant rooms are held at no lower than 18 degrees in winter and no higher than 28 degrees in summer with the fan off; occupied rooms default to 26 degrees with the fan running, and the guest can override both temperature and fan speed. Vacant rooms in long-term standby run the extract fan for five minutes every four hours to keep the air fresh.

Openings — if a window or door stays open for more than three minutes the air conditioning stops, and it resumes the previous mode when the opening is closed.

Room controls — the door plate carries do-not-disturb, make-up-room, please-wait and doorbell indicators with touch buttons that ring the room. Lighting is controlled from brushed aluminium panels covering corridor, room, bathroom and dimmable reading lights. Motorised curtains and sheers can be switched directly and are linked to the welcome scene so that they open last. Infrared sensors in the bathroom switch the light and extract fan on entry and off on exit, and door contacts on the room door, wardrobe, balcony door and safe report every opening state to the front office.

Service requests — make-up-room, do-not-disturb and please-wait are interlocked: while do-not-disturb is active the make-up-room indicator and doorbell are disabled, and switching off all lights from the master switch sets do-not-disturb automatically. A laundry button posts a request to housekeeping, and a wake-up call can be scheduled from the room or the front desk.

We supply, configure and commission the controller, room panels and sensors, and integrate the system with the property management and access control systems.